Russian version of the article is available down the link

After registration for a demo, by default you got only one rate corresponding to a “Classic” tariff. In this article you can learn how to add, rename, suspend or delete a rate. It describes configuration of the tariff for pre- and ASAP orders as well.

Adding a new tariff

In order to add a new tariff you need to follow My Hub >> Tariffs >> Add Tariff >> choose appropriate tariff and rate. Once you set all details and options you need to save the rate. Note that you can only select the class that you have a rate configured for. That is done to prevent you from setting vehicle classes with no rate configured.

Custom rate names

You can name your rates according to the actual services you provide. Choose a tariff with an image which corresponds to your rate and change the name. Your customer app clients will see the name you set up.

Pre- and ASAP orders

You can configure whether a tariff is available for pre-booking and (or) ASAP booking. New ASAP order goes to the closest driver according to the intelligent queue algorithm. You can choose whether pre-orders will be sent to the drivers immediately or 2 hours in advance of the ride. The system offers pre-orders to all drivers.

How to delete or suspend tariffs

If you need to delete a rate from My Hub, first of all you should change vehicle class of its drivers. Until at least one driver is working on this rate, it won’t be possible to delete it. Once everything is ready, click three dots in the right part of the line with needed tariff >> “Delete” and confirm the change. 

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