GoPay allows for a fast and efficient Customer Wallet top-up. It is a great alternative to regular card top-up as one does not have to add any cards to in-app Wallet but rather use the balance of their GoPay account.
GoPay is added on a Merchant level by a Brand or a Merchant manager and activated for a company in My hub.
GoPay is integrated via Midtrans payment gateway and works for Indonesia.
To enable GoPay payment method on wallet top-ups a company should:
Have customer wallet activated
Have a merchant account with Midtrans
To add GoPay for Сustomer wallet top-ups, proceed to the tab “Payment gateways” > select GoPay in “For wallet top-up only” > tap PROCEED > choose Midtrans from the drop down list of payment gateways, fill out all the keys and tap “SAVE” to finalise.
Once that is done, proceed to My Hub and enable Midtrans gateway in MyHub for required companies.
All set! Now your customers are able to top their Wallets up with Go Pay as follows:
Access Wallet in Customer app
Select GoPay
Specify the top-up amount > Continue
Tap “Open GoPay app”
After that, a customer is redirected to the GoPay app where they have to confirm the payment. In case a customer has no GoPay app installed on the device they will be redirected to the App Store or Play Market for app download.
If the payment with GoPay is successful the transaction will be shown in Wallet transaction history.
In case “Transaction fee” is added in Midtrans for “For wallet top-up” it will apply for each Customer wallet top-up with GoPay.
3DS is not supported for wallet top-up with “mobile money” payment methods.
IMPORTANT
One may choose to have separate merchant accounts for 1 company:
1.One - for regular card payments/direct customer wallet/driver balance top-ups with cards
2.Another one - for wallet top-up with GoPay payments.
For that, the company has to add 2 separate payment records in Merchant one by one and activate them in My Hub.
Learn more on Midtrans merchant activation in Midtrans merchant setup.
Get more insights on payment options in customer wallet in
Customer wallet top-up with Apple Pay
Customer wallet top-up with Pix
Consult our Adding a payment gateway video to get all the details on activating a payment gateway!
