There are 2 ways to update a driver’s phone number:
from driver profile in the app
from driver profile in My hub
1. In case drivers are allowed to change their details (Drivers > DRIVER SETTINGS > Allow drivers to change his/her details is ticked) a driver can just access their profile and update the phone number from side menu (Profile > Personal information)
2. Driver profile number update from My hub caters for cases where “driver profile edit” is not allowed but a driver needs to be moved to a new number.
A company user with access to driver management is able to transfer a driver’s profile to a new number.
To update a driver’s number from My hub access a driver’s profile, hover over to the "more items button", select "Transfer profile " and introduce the new number that this driver's profile will be transferred to.
In this case a profile is moved to a new account created with this number. If there is already a driver with such number in your company fleet, the system will offer to delete the other driver
Check the below posts for details on Driver profile data export to CSV and Bulk operations with drivers.
