Russian version of the article is available here

Additional fee is aimed at covering any additional charges associated with local policies and regulations such as VAT, tax etc.

To set additional fee rules proceed to tab Service types > specific Service type > Fee settings > Additional fee

Additional fee type can be:



On top


By default “Additional fee type” is set as “None”. This means that no extra charges are added to the trip cost. In this case the fields to set fee “name” and “value” are disabled.


If “Additional fee type” is set as “Including” the fee is included into the trip cost.

It is registered as a notification (Ex: Additional fee 10%, VAT is included into trip cost)

in the following:

- service type fares in customer app

- at estimation before the booking (for operators)

- in trip receipts and Trip history (for customers, drivers, operators and company)

On top:

In case “Additional fee type” is set as “On top” the fee is added to trip cost.

Fee notification will be shown to customers/drivers/operators before the trip and is registered as an extra line in Trip receipts/booking history for customers, drivers, operators and company. For ex: “Additional fee 10%, VAT is added on top of the trip cost”

Additional fee metrics are added with in fields:

Additional fee name : any custom name

Additional fee value : any value in percent within 0 - 100% range


Additional fee is covered by customers.

This means that Driver commission is charged from the final cost of the trip excluding additional fee. Driver balance is credited with full trip cost including additional fee.

Additional fee in customer app

Additional fee in Driver app

Additional fee in Operator app

To get tips on cancellation fee configuration consult the post Cancellation fee logic

More on service types configuration is is the post How to manage service type rates?

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