Company email is used for all types of communication emails between company and drivers/customers/operators. The following notifications are sent from company email:

-driver invites

-operator invites

-Trip summaries to customers and driver 

-copies of Trip summaries to company

If no company email is added, by default all your company emails are sent from noreply+companyid@onde.app.

In order to allow email notifications from a personal company email company admin has to complete its activation process as per below steps.

1. Proceed to tab Company settings of My hub.

2. Hover over to the right hand section under company logo “We will show this info to customers” and fill in the email you want to link as your company email.

3. Press SAVE in the top right corner of the panel

2. At the stage email verification is “Pending”. Access the inbox of the email you are verifying and follow down the link to finalize verification process.

3.Once that is done, the email is Verified.

4.Last step is to tap on “ACTIVATE” option.

Important:

“Activate” button is available in production mode only. 

Thus, a personal company email can be linked once the account is moved to production. Any company notifications in demo mode are sent from noreply+companyid@onde.app

Consult a post Trip summary for details of sending trip receipts to drivers and customers.

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