--- title: "Customer and Driver wallet top-up with Orange Money" description: "Customer and Driver wallet top-up with Orange Money" url: https://support.onde.app/ru/articles/11462509-customer-and-driver-wallet-top-up-with-orange-money collection: "Mobile Money" updated: 2026-07-08 language: ru alternates: [en, es] --- # Customer and Driver wallet top-up with Orange Money Customer and Driver wallet top-up with Orange Money Orange Money mobile money allows for a fast and efficient Driver Wallet and [Customer Wallet](https://support.onde.app/en/articles/6254228-customer-wallet.md) top-up. It is a great alternative to regular card top-up as one does not have to add any cards to in-app Wallet but rather use the balance of their Orange Money account. Orange Money is added on a Merchant level by a [Brand](https://support.onde.app/en/articles/5012764-brands.md) or a Merchant manager and activated for a company in My hub. Orange Money is integrated via Flocash payment gateway and works for **Cameroon** and **Ivory Coast** To enable Orange Money payment method on wallet top-ups a company should: 1. Have a merchant account with Flocash 2. Have customer Wallet activated 3. Subscribe driver to [driver plans](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) To add Orange Money for Driver and Сustomer Wallet top-ups, proceed to the tab “Payment gateways” > select Orange Money in “For wallet top-up only” > tap PROCEED > choose Flocash from the drop down list of payment gateways, fill out all the keys and tap “SAVE” to finalise. ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081627_1922.png) ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081627_9068.png) Once that is done, proceed to My Hub > Company Settings > Payment gateways and enable Orange Money for “Wallet top-up only” enable Orange Money in “Manage company payment gateways” ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081627_9276.png) All set! Now your customers and drivers are able to top their Wallets up with Orange Money as follows: 1. Access Wallet in Customer/Driver app and Select Orange Money 2. Fill in “Orange Money payer details” > Continue 3. Specify the top-up amount > Continue 4. Tap “Pay” on Your wallet receives screen 5. Add your phone number on “Methode de paiement” screen and confirm the payment in a third party app 6. Review payment status on the final screen and check the copy of the invoice sent to the email the user specified at top-up Here is a sample of Wallet top-up flow with Orange Money via Customer app. ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081628_5101.png) ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081628_8497.png) **Payment confirmation in a third-party app differs for Ivory Coast and Cameroon:** 1. For Ivory Coast it is a screen with the OPT field. OTP is sent by the third-party ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081628_8282.png) 2\. For Cameroon it is a screen with a time, within which one has to confirm the transaction in the third party app ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081628_2340.png) **If the payment with Orange Money is successful the transaction will be shown in Wallet transaction history of one’s Customer or Driver app** **One can check all** [**customer Wallet top-ups and other transactions**](https://support.onde.app/en/articles/8463693-how-to-check-customer-wallet-transactions-and-manage-balance.md) **in My hub** **One can track all driver Wallet top-ups with mobile money in** [**Drivers transactions report guide**](https://app.intercom.com/a/inbox/scppht6b/inbox/shared/all?view=List) **and a driver’s profile “Transactions” in My Hub** In case the payment fails a relevant message will appear of the app screen ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081628_9064.png) Orange Money details of a user are stored in the app and can be used for further wallet top-ups with Orange Money. Alternatively, one can always update Orange Money details used for previous payments with new ones. If [Customer Wallet top-up limit](https://support.onde.app/en/articles/6912192-customer-wallet-top-up-limit.md) is set, one will not be able to affect a top-up that exceeds the limit. **If “**[**Transaction fee**](https://support.onde.app/en/articles/4168090-customer-credit-card-transaction-fee.md)**” is added in Flocash for “For wallet top-up” it will apply for each customer Wallet top-up with Orange Money.** **Transaction fee does not apply for driver Wallet top-up. To avoid transaction fees on small top-ups one may want to set a higher** [Minimum payment amount](https://support.onde.app/en/articles/6560629-minimum-payment-amount.md) 3DS is not supported for wallet top-up with “mobile money” payment methods **IMPORTANT** One may choose to have separate merchant accounts for 1 company: 1. One - for regular card payments/direct customer Wallet/driver Wallet top-ups with cards 2. Another one - for wallet top-up with Orange Money payments. For that, the company has to add 2 separate payment records in Merchant one by one and activate them in My Hub ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081627_3311.png) Get more insights on mobile money wallet top-up options in [Customer wallet top-up with Apple Pay](https://support.onde.app/en/articles/7837404-customer-wallet-top-up-with-apple-pay.md) [Customer wallet top-up with Pix](https://support.onde.app/en/articles/8159776-customer-wallet-top-up-with-pix.md) [Customer wallet top-up with GoPay](https://support.onde.app/en/articles/8409307-customer-wallet-top-up-with-gopay.md) Consult our [Adding a payment gateway](https://support.onde.app/en/articles/5591902-adding-a-payment-gateway.md) video to get all the details on activating a payment gateway!