--- title: "Customer and driver Wallet top-up with Zain Cash" description: "Zain Cash, Zain Cash wallet top up, Iraq e-wallet payments, Zain Cash integration, wallet recharge with Zain Cash, Zain Cash payment gateway, Iraq digital wallet" url: https://support.onde.app/en/articles/9263874-customer-and-driver-wallet-top-up-with-zain-cash collection: "Mobile Money" updated: 2026-08-21 language: en alternates: [es, ru] --- # Customer and driver Wallet top-up with Zain Cash Zain Cash, Zain Cash wallet top up, Iraq e-wallet payments, Zain Cash integration, wallet recharge with Zain Cash, Zain Cash payment gateway, Iraq digital wallet Zain Cash is the most famous E-Wallet in Iraq (IQD). Zain Cash allows for a fast and efficient driver Wallet and [customer Wallet](https://support.onde.app/en/articles/6254228-customer-wallet.md) top-up. It is a great alternative to regular card top-up as one does not have to add any cards to in-app Wallet but rather use the balance of their Zain Cash account. Zain Cash is added on a Merchant level by a [Brand](https://support.onde.app/en/articles/5012764-brands.md) or a Merchant manager and activated for a company in My hub. **To enable Zain Cash payment method on Wallet top-ups a company should:** 1. **Have customer Wallet activated** 2. **Have a merchant account with Zain Cash** 3. **Subscribe drivers to** [**driver plans**](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) To add Zain Cash for driver and customer Wallet top-ups, proceed to the tab “Payment gateways” > select Zain Cash in “For Wallet top-up only” > tap PROCEED > choose Zain Cash from the drop down list of payment gateways, fill out all the keys and tap “SAVE” to finalise. ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081622_7796.png) ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081622_4231.png) Once that is done, proceed to My Hub > Company Settings > Payment gateways > Edit > enable Zain Cash in "Wallet top-up only" section > in the drop-down list select Zain Cash account added to your merchant. ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081623_5816.png) All set! Now your customers and drivers are able to top their Wallets up with Zain Cash as follows: 1. **Access Wallet in customer/driver app** 2. **Select Zain Cash** 3. **Enter the top-up amount > Continue** 4. **Сlick “Pay” button** 5. **Fill out user details: MSISDN (phone number) + PIN** 6. **Fill out user OTP** 7. **Check payment result screen upon payment completion** ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081623_1439.png) ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081623_0507.png) If the payment fails the payer is redirected to the main Wallet page. If the payment with Zain Cash is successful the transaction will be shown in Wallet transaction history of one’s customer or driver app. **If** [**customer Wallet top-up limit**](https://support.onde.app/en/articles/6912192-customer-wallet-top-up-limit.md) **is set, one will not be able to affect a top-up that exceeds the limit.** **One can check all** [**customer Wallet top-ups and other transactions**](https://support.onde.app/en/articles/8463693-how-to-check-customer-wallet-transactions-and-manage-balance.md) **in My hub.** **One can track all driver Wallet top-ups with mobile money in** [**Drivers transactions report guide**](https://support.onde.app/en/articles/6563993-drivers-transactions-report-guide.md) **and a driver’s profile “Transactions” in My Hub.** **In case “**[**Transaction fee**](https://support.onde.app/en/articles/4168090-customer-credit-card-transaction-fee.md)**” is added in Zain Cash for “For Wallet top-up” it will apply for each customer Wallet top-up with Zain Cash.** **Transaction fee does not apply for driver Wallet top-up. To avoid transaction fees on small top-ups one may want to set a higher** [**Minimum payment amount**](https://support.onde.app/en/articles/6560629-minimum-payment-amount.md)**.** 3DS is not supported for Wallet top-up with “mobile money” payment methods. **IMPORTANT** One may choose to have separate merchant accounts for 1 company: 1. One - for regular card payments/direct customer Wallet/driver Wallet top-ups with cards. 2. Another one - for Wallet top-up with Zain Cash payments. For that, the company has to add 2 separate payment records in Merchant one by one and activate them in My Hub. ![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081622_1557.png) Get more insights on payment options in customer/driver Wallet in the posts: [Apple pay for customer and driver Wallet top-up](https://support.onde.app/en/articles/7837404-apple-pay-for-customer-and-driver-wallet-top-up.md) [Customer and driver Wallet top-up with Pix](https://support.onde.app/en/articles/8159776-customer-and-driver-wallet-top-up-with-pix.md) [Customer Wallet top-up with GoPay](https://support.onde.app/en/articles/8409307-customer-wallet-top-up-with-gopay.md) [Customer Wallet top-up with M-PESA](https://support.onde.app/en/articles/8866094-customer-wallet-top-up-with-m-pesa.md) [Customer and driver Wallet top-up with MTN](https://support.onde.app/en/articles/8389713-customer-and-driver-wallet-top-up-with-mtn.md) [Customer and driver Wallet top-up with Fawry](https://support.onde.app/en/articles/9583646-customer-and-driver-wallet-top-up-with-fawry.md) [Customer and driver Wallet top-up with Dana e-Wallet](https://support.onde.app/en/articles/10124468-customer-and-driver-wallet-top-up-with-dana-e-wallet.md) [Customer and Driver wallet top-up with Rahal](https://support.onde.app/en/articles/11462461-customer-and-driver-wallet-top-up-with-rahal.md) [Customer and Driver wallet top-up with Orange Money](https://support.onde.app/en/articles/11462509-customer-and-driver-wallet-top-up-with-orange-money.md) Consult our [Adding a payment gateway](https://support.onde.app/en/articles/5591902-how-to-add-a-payment-gateway-video-guide.md) video to get all the details on activating a payment gateway!