--- title: "Drivers transactions report guide" description: "driver transactions report, driver balance transactions, driver wallet transactions, driver payment history, driver commission report, driver balance report" url: https://support.onde.app/en/articles/6563993-drivers-transactions-report-guide collection: "Reports management" updated: 2026-09-16 language: en alternates: [es, ru] --- # Drivers transactions report guide driver transactions report, driver balance transactions, driver wallet transactions, driver payment history, driver commission report, driver balance report Drivers transactions report logs data on the following driver balance transactions: - manual top-ups and charges of driver balances performed by MyHub [users](https://support.onde.app/en/articles/3977921-company-users.md) (managers) - [cancellation/transaction/order fees refunds](https://support.onde.app/en/articles/8330454-how-to-refund-cancellation-transaction-order-fees-to-drivers.md) to drivers - [change for orders on cash payment method](https://support.onde.app/en/articles/9502821-change-for-orders-on-cash-payment-method.md) - card, Apple pay, Mobile money top-ups affected by drivers from Driver app - all funds sent and received within [Money transfer between drivers](https://support.onde.app/en/articles/2015751-money-transfer-between-drivers.md) feature - all transactions of PAYOUT category ([automated driver payouts](https://support.onde.app/en/articles/8413875-automated-driver-payouts.md)/[driver payouts with Stripe Connect](https://support.onde.app/en/articles/6653189-driver-payouts-with-stripe-connect.md)/[Driver payouts with HyperSplits](https://support.onde.app/en/articles/8886058-driver-payouts-with-hypersplits.md)) The report is a great resource to check all manual adjustments on driver balances and Driver app card top-ups. Moreover, it allows to track balance top ups through partner agents within “Money transfer between drivers” feature. Driver commission charges as per their [subscription plan](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) are not logged in Drivers transactions report. Let’s go through Drivers transactions report notions: **A. Date/Time** Date and time of the transaction (for ex: 06/09/2022 13:22:06 +0300). **B. Merchant ID**  unique identification number of the merchant **C. Merchant name** the name of the merchant **D. Company ID**  unique identification number of the company  **E. Company name**  the name of the company **F. Payer Type** The type of the user who performed the transaction: - MyHub user - for manual top-ups and charges of driver balances; - Driver - for card top-ups from Driver app and money transfers between drivers. - System - for automated payout transactions **G. Payer ID** Unique identification number of the payer who performed the transaction (for ex: 09c1e667-e4a8-41b9-9ff3-fcdcd3ef433a). **H. Payer Name** The name of the party who performed the transaction (for ex: Jane Barcholo). **I. Payer phone number** The phone number of the payer who performed the transaction **J. Driver ID** Unique identification number of the driver whose balance was affected by the transaction. **K. Driver Name** The name of the driver whose balance was affected by the transaction. **L. Receiver phone number** The phone number of the party whose balance was affected by the transaction. **M. Payment Method** - Cash - for manual top-ups and charges of driver balances performed by MyHub users, cancellation/transaction/order fees refunds to drivers; - Card - for card, Apple pay, Mobile money top-ups affected by drivers from Driver app, money transfers between drivers and automated payouts. - Wallet - for [change for orders on cash payment method](https://support.onde.app/en/articles/9502821-change-for-orders-on-cash-payment-method.md) **N. Operation** - Credit - for addition of balance - Debit - for balance deductions **O. Transaction Category** - COMPANY\_CHARGE - manual top-ups and charges of driver balances performed by MyHub users; - CREDIT\_TRANSFER - money transfers between drivers; - TOP\_UP - card, Apple pay, Mobile money top-ups affected by drivers from Driver app; - PAYOUT - all transactions of PAYOUT category ([automated driver payouts](https://support.onde.app/en/articles/8413875-automated-driver-payouts.md)/[driver payouts with Stripe Connect](https://support.onde.app/en/articles/6653189-driver-payouts-with-stripe-connect.md)/[Driver payouts with HyperSplits](https://support.onde.app/en/articles/8886058-driver-payouts-with-hypersplits.md)); - ORDER\_CHANGE - [change for orders on cash payment method](https://support.onde.app/en/articles/9502821-change-for-orders-on-cash-payment-method.md); - ORDER\_CANCEL\_FEE - [cancellation fee set up in the service settings;](https://support.onde.app/en/articles/8330454-how-to-refund-cancellation-transaction-order-fees-to-drivers.md) - ORDER\_CANCEL\_FEE\_CHARGE - [cancellation fees charged to drivers](https://support.onde.app/en/articles/8330454-how-to-refund-cancellation-transaction-order-fees-to-drivers.md); - ORDER\_CANCEL\_FEE\_REFUND - [cancellation fees refunds to drivers](https://support.onde.app/en/articles/8330454-how-to-refund-cancellation-transaction-order-fees-to-drivers.md); - ORDER\_FEE - the commission set up in [the driver plan;](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) - WALLET\_TRANSACTION\_FEE - the commission set up in [the driver plan;](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) - CASH\_TRANSACTION\_FEE - the commission set up in [the driver plan;](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) - TERMINAL\_TRANSACTION\_FEE - the commission set up in [the driver plan;](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) - THIRD\_PARTY\_TRANSACTION\_FEE - the commission set up in [the driver plan;](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) - CREDIT\_CARD\_TRANSACTION\_FEE - the commission set up in [the driver plan;](https://support.onde.app/en/articles/1047542-managing-driver-plans.md) - ORDER\_PAYMENT\_WALLET; - ORDER\_PAYMENT\_THIRD\_PARTY; - ORDER\_PAYMENT\_COUPON; - ORDER\_PAYMENT\_CASH; - ORDER\_PAYMENT\_CREDIT\_CARD; - ORDER\_PAYMENT\_APPLE\_PAY; - ORDER\_PAYMENT\_CORPORATE\_ACCOUNT; - ORDER\_CHARGE. **P. Transaction Type** for COMPANY\_CHARGE = Transaction type (Reason) entered by Company manager **Q. Payment ID** Payment represents the fact of the payment with all its transitions. It can represent any type of payment operation that is happening in the system (payment with cash, terminal, card or any other kind of cashless payment method). You can consider it as a fact of receiving money from the user. In scope of Payment, reference ID represents the recipient or the reason for the payment (company ID for company wallet top-up, wallet ID for wallet top-ups, order ID for order payments). **R. Transaction ID** Autogenerated internal identifier of each transaction **S. Reference ID** In scope of transaction, reference ID  references to the reason of the transaction. For example, in case of wallet top-up it will refer to the Payment ID and in case of any order transaction it will refer to the order ID. **T. Order ID** **Order ID to be checked for the following transaction categories:**  ORDER\_FEE,  WALLET\_TRANSACTION\_FEE,  CASH\_TRANSACTION\_FEE, TERMINAL\_TRANSACTION\_FEE, THIRD\_PARTY\_TRANSACTION\_FEE, CREDIT\_CARD\_TRANSACTION\_FEE, ORDER\_CANCEL\_FEE, ORDER\_PAYMENT\_WALLET, ORDER\_PAYMENT\_THIRD\_PARTY, ORDER\_PAYMENT\_COUPON, ORDER\_PAYMENT\_CASH, ORDER\_PAYMENT\_CREDIT\_CARD ORDER\_PAYMENT\_APPLE\_PAY, ORDER\_PAYMENT\_CORPORATE\_ACCOUNT, ORDER\_CHANGE, ORDER\_CHARGE, ORDER\_CANCEL\_FEE\_CHARGE **U. Customer ID** Unique identification number of the customer associated with the order. **V. Refunded transaction ID** ID of the transaction that was refunded. **W. Amount** The exact amount of money that was topped up, charged, transferred, refunded. **X. Currency** ISO currency code. It is the code of the currency of My Hub. **Y. Comment** - A comment left at the manual top-up and charge of driver balance performed by MyHub user (for ex: adjust/refund). - A comment generated by the system for money transfers between drivers (for ex: John Seb 2925 to Jack Black 2897). - A comment generated by the system for card top-ups from Driver app (for ex: Top-up with MC \* 7929). - A comment left by the company user for transaction refund performed from Orders history tab in My hub (for ex.: Refund for erroneous order on June 15 at 10:20). - A comment generated by the system for automated driver payouts (for ex.: "Payout to bank account \[bank account details\]"). **Z. Incoming balance** Driver balance before the transaction **AA. Outgoing balance** Driver balance after the transaction Please, consult the posts below for data on other reports available in the system and their management: [How to manage reports?](https://support.onde.app/en/articles/1047537-how-to-manage-reports.md) [Orders report guide](https://support.onde.app/en/articles/1047559-orders-report-guide.md) [Drivers report guide](https://support.onde.app/en/articles/1985315-drivers-report-guide.md) [Clients report guide](https://support.onde.app/en/articles/1986036-clients-report-guide.md) [Operators report guide](https://support.onde.app/en/articles/3462224-operators-report-guide.md) [Payments report guide](https://support.onde.app/en/articles/3492889-payments-report-guide.md) [Billing history report guide](https://support.onde.app/en/articles/8344439-billing-history-report-guide.md)