Russian version of the article is available here
Each order in any status after accepted gets logged in customer and driver apps trip history.
Customers can review their trip history in customer app >> tab “My orders”.
Drivers can do so in driver app >> tab “Recent jobs”.
Let’s take a look at the trip history in both customer and driver apps.
Trip history in customer app
“My orders” tab in customer app contains all the past orders made by the user as well as planned bookings (preorders).
Tap on a particular order in “My orders” to review order details, such as:
pick-up and drop-off locations
time and distance en route
driver’s name and vehicle details
requested service type
company name and phone number (if specified in company settings)
trip cost calculations
final order status and used payment method
A customer can remove any order from his/her trip history.
To remove a certain past order, open the trip receipt, tap on “Delete order” at the bottom of the screen and confirm the action:
Trip history in driver app
Tab “Recent jobs” keeps all the orders ever accepted or performed by a driver.
Tap on a particular order to review order details:
customer’s name and profile picture
final order status and used payment method
trip cost calculation
time and distance en route
pick-up/drop-off addresses and time
actual route on the map
NB: A driver can not delete Trip receipts from his trip history.
A driver can not delete Trip receipts from his trip history. This is an account of a driver’s work performance to verify any details on processed orders.