Sometimes an operator needs to duplicate an order for this or that reason.
Let’s say a driver cancels the order and an operator needs to duplicate it to send to another driver. Or a passenger needs 2 cars to the same pick-up location etc.
“Duplicate order” functionality is available exclusively for orders originated in dispatch panel.
This is logical as for passenger and webdesk orders both passenger and webdesk admin can submit another booking should the need arise.
Once an operator submits a new order by registering it on main screen or by choosing "+ NEW ORDER" he will see the option “Duplicate order” in the left bottom corner of dispatch panel.
In order to duplicate (create another order with the same credentials) an operator has to:
1. Press “Duplicate order”
2. Press “ADD” on the screen that appears after that.
Voila! A duplicate order is dispatched for driver search!