Secure connection for custom operator app URL - HTTPS

Russian version of the article is available down the link

If you are using a custom URL for operator app and you want to setup a secure connection via SSL (HTTPS) here is what you need to do:

1. Get SSL certificate
2. Setup  TLS termination proxy.

In order to setup TLS termination proxy you will need to edit the configuration file on your proxy webserver.

Note: If you created a CNAME record that points to dispatch.onde.app, you'll need to delete this to host your own SSL certificate.

Here are the instructions to set up your own SSL using Apache and Nginx webservers:

apache.conf:

#Step 1: set up normal server with HTTPS https://letsencrypt.org/

#Step 2: set up proxy settings as shown below

#Step 3: set custom domain in Intercom Help Center settings

<VirtualHost *:443>
        ServerName your-help-site.custom-domain.com # specify your custom domain here

        SSLEngine on
        SSLProxyVerify none
        SSLProxyEngine on

        SSLProxyCheckPeerCN off
        SSLProxyCheckPeerName off
        SSLProxyCheckPeerExpire off

        SSLCertificateFile /path/to/your/fullchain.pem
        SSLCertificateKeyFile /path/to/your/privkey.pem

        ProxyPreserveHost On
        ProxyPass / https://dispatch.onde.app/
        ProxyPassReverse / https://dispatch.onde.app/
</VirtualHost>
</IfModule>

nginx.conf:

#Step 1: set up normal server with HTTPS https://letsencrypt.org/

#Step 2: set up proxy settings as shown below

#Step 3: set custom domain in Intercom Help Center settings

location / {
    proxy_set_header Host $host;
    proxy_pass https://dispatch.onde.app/;