Spanish version of the article is available at the link.
The dispatcher can track the status of the company drivers through the map in dispatch.
Every driver “On shift” will be displayed in the dispatch map :
- If the driver is on shift and his status in driver app is “Available” his car colour is Green.
- If the driver is busy (on the job, or sets his status as “Busy”) his car color is Red.
- If the driver’s phone looses Internet connection his car color will be Grey for a while and will disappear from dispatch map within 15 minutes. You can click on the driver and see how long he has been off line.( see the screen below)
Please, note, that if the driver presses “End shift” or logs out of his app his car will disappear from the map in Dispatch.