---
title: "URL Customization : My hub, Operator app and Web app"
description: "custom domain, custom URL, branded URLs, custom My Hub URL, custom Operator app URL, custom Web app URL, DNS configuration, CNAME records setup, domain name configuration, white label domain, branded subdomain, DNS settings for Onde, custom app links, custom dashboard URL"
url: https://support.onde.app/en/articles/1047494-url-customization-my-hub-operator-app-and-web-app
collection: "Customization"
updated: 2026-10-29
language: en
alternates: [es, ru]
---

# URL Customization : My hub, Operator app and Web app

custom domain, custom URL, branded URLs, custom My Hub URL, custom Operator app URL, custom Web app URL, DNS configuration, CNAME records setup, domain name configuration, white label domain, branded subdomain, DNS settings for Onde, custom app links, custom dashboard URL

While building your own brand you want for everything to look perfect. And links shouldn’t be an exception. Let’s suppose that your domain is [www.saytaxi.com](https://saytaxi.com/) and you want to access **My hub, Operator app, Web app** using your domain name, rather than default Onde domain.

In order to personalize your URLs proceed with the following steps:

1.  Enter your domain dashboard (usually it is in Godaddy or in the web where you purchased your domain name), select the domain name that you want to use and click on settings;
    
2.  Select DNS management;
    
3.  At the bottom of the Records section, click Add and select CNAME from the drop-down list;
    
4.  Set "Host/Host name" as "my......" (in our example this will give you my.saytaxi.com)
    
5.  Set "Points to/Value as "my.onde.app"
    
6.  In TTL field set 30 minutes or 1 hour;
    
7.  Click Finish and save changes.
    
8.  Add a second CNAME record the same way with "Host" as "operator...." and "Points to" as "operator.onde.app"
    
9.  Add a third CNAME record the same way with "Host" as your custom URL and "Points to" as "\*yourbrandname\*.ondelight.app".
    
10.  Add a fourth CNAME record the same way with "Host" as "api...." and "Points to" as "api.onde.app"
     

Sample of CNAME setup:

![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081731_6989.png)

**IMPORTANT**

As per instructions in [Fix DNS issues in new hosting accounts](https://www.godaddy.com/pl-pl/help/fix-dns-issues-in-new-hosting-accounts-8415?lc=en-US) the changes can take up to 48 hours to start displaying on the Internet.

Once these steps are made, drop a message to [support@onde.app](mailto:support@onde.app) to make necessary configurations from our part.  The configuration takes up to 10 business days. Configuration fee applies.