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All collectionsFAQIs it possible to block a customer?

Is it possible to block a customer?

block customer account, blacklist customer, block customer phone number, customer account suspension, ban customer account, report fraudulent customer, customer fraud prevention, customer blocking request, blacklist phone numbers, block abusive customer

If you want to block a customer, please send an email to [email protected] (for Lolo: [email protected]) with the following information:

  1. Customer's phone number

  2. Reason for blocking.

IMPORTANT:

All numbers should be submitted in the following format:

  • without "+"

  • with a country code

  • with NO spaces between the digits
    ​

For example: 2349125764342

In case the list for blocking is larger that 10 numbers, please, submit the numbers in a spreadsheet and share access with [email protected]

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