---
title: "What is operational area?"
description: "operational area, service area radius, maximum operational radius, coverage area limit, 100 km radius, expand service area, driver coverage, service area configuration, multi-city operations"
url: https://support.onde.app/en/articles/1047466-what-is-operational-area
collection: "FAQ"
updated: 2026-09-22
language: en
alternates: [es, ru]
---

# What is operational area?

operational area, service area radius, maximum operational radius, coverage area limit, 100 km radius, expand service area, driver coverage, service area configuration, multi-city operations

The maximum radius of the operational area is 100 km. Extension of the operational area is not advisable for the following reasons:

-   customer app will allow pick up from distant locations. The area will be hard to cover by drivers to ensure minimal arrival time;
    
-   a customer might make an order and be informed that there's no driver in his location. So, you risk cancellations, bad customer feedback and app store reviews;
    

If you want to have a larger operational area, we suggest having different accounts for different cities and unite them under 1 brand. More details you can find in the article [Several company panels](https://support.onde.app/en/articles/1047517-several-company-panels.md).

![](https://staticfiles.gleap.io/helpcenter/691718d37300b47544342994/20260212081750_5256.png)