VoiP/PBX integration helps automatize orders receipt for your company dispatchers. IP phone systems' tool create new trigger which send webhook and paste particular URL. By forwarding these webhooks to our system, you force Onde Dispatch Panel to create a new order and insert information about the client (phone number and name only) in it. The rest of the details (pick up and drop off locations, service type etc.) are introduced by the dispatcher who picks up the call manually.
If you are interested, contact your VoiP/PBX service provider and check if it can send webhooks to the Onde server when its app monitor triggers are fired. Once everything is ready from your part, drop us a message on firstname.lastname@example.org and we will proceed with steps required from our part. Configuration fee applies.